Facts are facts. (See RAL post dated March 18, 2017) But facts aren't everything.

In fact, I would venture to guess that most people don't even think of financial aid as a vocation. Financial aid people are an afterthought - like a bookshelf in the public library. They exist, performing an important function. But they and the job they do are nothing that anyone can remember with any accuracy - even after spending a good amount of time in their presence. And the interesting thing is, I think most financial aid people are ok with that.
A bookshelf, though it goes through life mostly unnoticed, feels important. It holds in its arms everything from Mike Mulligan and the Steam Shovel and Blueberries for Sal to Pride and Prejudice, Walden, and The Republic. Bookshelves don't care about your wealth, your looks, or your political and social prowess. Bookshelves care about making it easier to access the knowledge you seek.

At the front of the room teaching us were these people who knew what being a financial aid administrator was really about. And what became clear to me - and the reason I am still plugging away in this profession - is that being a good financial aid administrator has very little to do with regulations. Regulations change seemingly at the whim of whomever is currently in power in Washington DC. Learning them is important and necessary. But learning and following the regulations is not why we do what we do.
